At easyavmart.shop, customer satisfaction is our top priority.

We are committed to providing genuine, high-quality digital products along with a smooth and secure shopping experience. To support that commitment, we offer a clear and fair refund policy to ensure complete confidence in every purchase.

30-Day Product Guarantee

We proudly offer a 30-day refund policy on most new, unopened items. If you’re not fully satisfied with your purchase, you may request a refund within 30 days of delivery. Approved refunds will be issued minus shipping costs, and items must be returned in their original condition.

Before initiating any return, please contact our support team at info@easyavmart.shop
to obtain a return authorization.

Returns for Defective or Incorrect Items

If you receive a defective or incorrect product due to our error, we will cover the return shipping cost and send you the correct item with expedited shipping at no extra charge.

Refunds will be processed back to your original payment method and typically take 2 to 4 weeks, including time for shipping, inspection, and payment processing.

Digital License Refunds

For electronically delivered products, refunds are issued only after manufacturer verification confirms that the license key has not been activated, registered, or tampered with.
Once verified, a full refund will be issued to your original payment method.

Restocking Fees (Applicable in Specific Cases)

Some product types may incur restocking fees based on the fulfillment status:

Open License Orders: Up to 15% restocking fee if submitted to distribution or fulfilled

Retail Licenses: Up to 15% restocking fee once fulfilled

Antivirus Products: Up to 25% restocking fee after fulfillment

Subscription Cancellations

For recurring software subscriptions, we require a 30-day written notice prior to cancellation.

SHIPPING

We ship to most global destinations, although some products may have restrictions depending on region or manufacturer guidelines. Delivery times vary based on shipping method and location.

Estimated delivery timelines:

Ground Shipping: 1–2 business days for processing + 4–10 business days for delivery

Express Saver: 1–2 business days for processing + 2–3 business days for delivery

Standard Overnight: 1–2 business days for processing + 1 business day for delivery

ELECTRONIC DELIVERY

For products marked as electronic delivery, your license key or download instructions will be sent to your email the same day your order is confirmed.
Please check your inbox and spam folder to ensure quick access to your software.